At 966win, we treat your privacy as a non-negotiable priority. This Privacy Policy explains in detail how we collect, store, use, and protect every piece of information you share with us while using our gaming platform.
Six core principles that form the foundation of personal data protection on the 966win platform.
All data transmitted between your device and 966win servers is protected by industry-standard 256-bit SSL encryption. Your information cannot be intercepted or read by any third party while in transit.
Your personal data is stored on dedicated servers isolated from general operational data. Access to these databases is restricted and closely monitored, permitted only to explicitly authorized staff.
966win has never and will never sell, rent, or transfer your personal data to any third party for marketing or commercial purposes without your explicit prior consent.
You have the full right to access, correct, or request deletion of your personal data at any time. The process is straightforward and can be initiated directly through 966win customer support.
We only collect data that is strictly necessary to provide our services. No data is collected in excess or retained longer than required under our legal obligations.
In the event of any security incident involving your data, 966win is committed to notifying you within the stipulated timeframe in accordance with our regularly tested incident response procedures.
966win, as the operator of an online gaming platform at https://966win.pro, takes our responsibility to protect user privacy seriously. This Privacy Policy is designed to comply with industry best practices in data protection and to ensure you, as a user, fully understand how your information is handled.
This policy applies to all users who access or use the 966win platform via our official website, Android and iOS mobile apps, or any related services we provide. This includes visitors without an account, registered members, and those currently in the registration process.
We understand that your trust is our most valuable asset. Every data management decision at 966win is made by putting the interests and safety of our users first. We never collect unnecessary data, and we never use your data for purposes you have not consented to.
966win collects your personal data through several different channels depending on your interactions with our platform. The table below outlines the categories of data we collect, along with their sources and purposes:
| Data Category | Examples of Information | Resources |
|---|---|---|
| Identity Data | Full name, date of birth, identification card number | Provided by you during registration & KYC |
| Contact Data | Email address, phone number | Provided by you during registration |
| Financial Data | Bank account number, transaction records | Provided by you during deposit/withdrawal |
| Technical Data | IP address, device type, web browser | Collected automatically |
| Usage Data | Game history, betting records, session duration | Recorded automatically within the platform |
| Communication Data | Support conversation records, emails, complaint tickets | From interactions with our team |
We do not collect any sensitive data categories such as health information, religious beliefs, or political views unless you choose to share such information when communicating with our support team.
All data collected by 966win is used for clear and legitimate purposes. We never use your data for purposes unrelated to the provision of our platform services. The following are the primary purposes for which data is used:
966win processes your personal data on valid legal grounds. Depending on the type of data and its intended purpose, the legal bases we rely on are as follows:
966win does not sell your personal data. However, in the course of operating our platform, there are limited situations where we may need to share your data with trusted third parties:
All third parties that receive your data are bound by strict confidentiality and data protection agreements. They are only permitted to use your data for the specific purposes outlined in those agreements and may not process your data for their own purposes.
The security of your personal data is a responsibility we take very seriously. 966win implements multiple layers of technical and organisational protection to safeguard your data against unauthorised access, loss, or misuse:
While we implement comprehensive security measures, no system can guarantee absolute security. You also play an important role in keeping your account secure by choosing a strong password and not sharing your login credentials.
966win does not retain your personal data longer than necessary. Retention periods are determined based on the purpose of data collection and applicable legal requirements:
Once the retention period expires, your data will be securely deleted or fully anonymised so that it can no longer be associated with your identity.
As a 966win user, you have the following rights regarding your personal data. We are committed to facilitating the exercise of these rights within a reasonable timeframe:
You have the right to request a copy of all personal data we hold about you at any time.
If your data is inaccurate or incomplete, you have the right to request that we correct it promptly.
Under certain circumstances, you have the right to request the deletion of your personal data ("right to be forgotten").
You have the right to object to the processing of your data for direct marketing purposes at any time.
Under certain circumstances, you may request that we restrict the processing of your data while a dispute is being resolved.
You have the right to receive your data in a structured, machine-readable format for transfer to another provider.
966win uses cookies and similar tracking technologies to enhance the user experience and collect platform analytics data. Cookies are small text files stored on your device when you visit our website.
Types of cookies we use:
You can manage cookie settings through your web browser preferences. However, disabling certain cookies may affect the functionality of some parts of the 966win platform.
In the course of our global operations, your personal data may be transferred to and processed in countries other than Malaysia. This occurs primarily when we engage technical service providers or cloud infrastructure that operates internationally.
When transferring data outside Malaysia, 966win ensures that:
966win reserves the right to update this Privacy Policy from time to time to reflect changes in our data practices, new legal requirements, or service improvements. When we make significant changes, we will:
We encourage you to review this Privacy Policy periodically. Your continued use of the 966win platform after any changes take effect constitutes your acceptance of the latest version of this policy.
If you have any questions, concerns, or complaints about how 966win handles your personal data, we are ready to listen and assist. Our Data Protection Officer (DPO) team can be reached through the following channels:
We are committed to responding to all privacy-related enquiries within 72 business hours. For more complex complaints or data rights exercise requests, processing may take up to 30 calendar days.
If you are not satisfied with our response, you have the right to file a complaint with the relevant data protection authority in your country. We remain open to working with authorities to resolve any privacy issues in a fair and transparent manner.
For more information on the rights and responsibilities of our platform users, please also refer to Terms and Conditions and the Responsible Gaming page.